Frequently Asked Questions Archives - Visual Resource

Cafe Mile Flinders Lane Melbourne Why Copyright Matters

Here today – gone tomorrow

Posted by Toni Collins | Q & A, VR Blog | No Comments

Imagine if the artwork you love, now installed in your home – had to be removed!


It can happen. If a company offers you an artwork, which is actually the work of another artist, (and that artist has not given permission), in order to resolve legal action, your provider may need to remove the artwork – replacing it with something else!

Doing your due diligence in the early stages of choosing your splashback provider is so important.

If you love an artwork, and really want that for your splashback – it’s important to know who created the artwork.


Here are a few tips on how to avoid the heartbreak and inconvenience a removal could cause.

Let’s say the artwork you are considering is photographic, or a combination ‘mash-up’ of photos; here are a few simple questions to ask:

  • Who took the photograph?
  • And… if someone else took the photograph, do you have permission to offer this image?


Beyond the questions there is another significant way to spot a provider of the unethical variety.

Is the artwork being offered to you visible on the companies website?

Or, is the work hidden away in a ‘private gallery’ for example?


If there appears to be some secrecy surrounding the work, rather than public openness… that is cause for suspicion. Please beware. Ask yourself; if the company did create the artwork, or had the authority to sell another’s work, wouldn’t they want to present it for all to see, rather than hiding it, and being secretive?


If a ‘private gallery’ is offered, that is good cause for alarm bells to ring, for you to be suspicious, and to ask questions about the origins of the artwork.


You may well ask,And why does that matter?

Because, if your provider is of the unethical kind, they are not likely to have permission to use an artwork created by another artist. And that can become a problem for you.


Why would that be a problem for me?

If the chosen splash back provider does not have permission to reproduce the art of another artist – that is copyright infringement. The original artist has the exclusive rights to the work, and can demand the removal of a reproduction.

After investing a lot of time and effort to consider, then select the artwork for your splash back, only to discover the person selling to you was not the original creator of the work and does not have any authority to offer it to you… the time spent will have been wasted.

So if you fall in love with a particular artwork, it is worth finding out just a few simple things before committing to a provider – to help you avoid the heartbreak and inconvenience removal of an unlawfully reproduced work may cause.


Are there any exceptions?

Another scenario entirely is stock photography from an image library source. Let’s say the image you like is from Getty Images – you will be able to source that image yourself; reading and agreeing to the terms Getty have to license the use of the image. It’s pretty straightforward.


The final word

The risk we are pointing out in the ‘here today – gone tomorrow’ scenario is when a company is either passing off another’s work as their own, and/or they do not have permission from the original artist to use the work. It will create issues, and you deserve not to be inconvenienced by the potential consequences.

Sequence & timing for your kitchen splashback measure

Sequence & timing for your kitchen splashback measure

Posted by Toni Collins | Q & A, VR Blog | No Comments

Frequently Asked Questions – FAQs


Visual Resource will complete and take full responsibility for the glass measure.
Having the site ready before doing the final check measure however, that is where we do need your help.


To assist with the planning of your project, here are some answers to frequently asked questions.


  1. Will a glazier come out to do a check measure?


  • Yes! Our glazier will visit to complete a final check measure.
  • This is the measure VR will base your glass order upon.


  1. When can the check measure happen?

In terms of the sequence, the check measure can be done:


  • After your kitchen cabinetry installation, including bench tops.


  • Yes, your bench tops need to be in.


  • The “rough in” of electrical work has been completed. (So the location and size of power point outlets are known, for example.)


  • Appliances have been installed.


  • (If relevant) Fixing points for extraction / range hood units have been located and clearly marked. (Only relevant when the glass will continue behind an extraction unit.)


  1. How important is the check measure?


For VR Art Glass® we work with low iron toughened glass (also known as safety glass), and it is an unforgiving material where there is no room for change of mind, or error.

So the rule – measure three times, cut once – has never been more relevant.


Unlike more forgiving materials, we do not get to modify the glass on site if the fit is not right. That’s why, having the kitchen in place (as listed above) prior to our glazier measuring the exact custom size and cut of your splashback – is so critical.

In relation to timing, as you can see from the above checklist…

Your splashback will be one of the last things to be installed within your new kitchen.  Many things come before it!